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Privacy Policy

Effective Date: August 25, 2025

Last Updated: August 25, 2025

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1. Introduction

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Therapists Unchained, operated by Suckerman Counseling PLLC ("we," "us," or "our"), is committed to protecting the privacy and confidentiality of our members' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our membership platform and related services.

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2. Information We Collect

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2.1 Personal Information

  • Name, professional credentials, and license information

  • Email address and phone number

  • Professional practice information

  • Payment and billing information

  • Communication preferences

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2.2 Professional Information

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  • Professional specialties and areas of expertise

  • Continuing education records (for CE credits)

  • Participation in consultation groups and community discussions

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2.3 Technical Information

  • IP address and device information

  • Website usage data and analytics

  • Cookies and similar tracking technologies

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3. How We Use Your Information

We use collected information to:

  • Provide membership services and community access

  • Process payments and manage accountsFacilitate consultation groups and educational programsIssue continuing education certificates

  • Send important updates about services and the mental health fieldImprove our platform and user experienceComply with legal and professional obligations

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4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

With your consent: When you explicitly authorize sharingService providers: Third-party vendors who assist in platform operations (payment processing, email services)

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Legal requirements:

When required by law, regulation, or legal process

Professional obligations:

  • To meet licensing board or professional association requirementsSafety concerns: To protect the safety of our members or the public

  • Washington State compliance:

  • As required by Washington State privacy laws and healthcare regulations

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5. Professional Confidentiality

As a platform serving mental health professionals, we understand the importance of confidentiality. Discussions in consultation groups and community forums are expected to maintain professional confidentiality standards. Members agree not to share client information or identifying details in any platform discussions.

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6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data in transit and at rest

  • Regular security assessments and updates​

  • Limited access to personal information on a need-to-know basis

  • Secure payment processing through certified providers

 

7. Your Rights and ChoicesUnder Washington State law and our privacy commitments, you have the right to:

  • Access and update your personal information

  • Request deletion of your account and associated data

  • Opt out of non-essential communications

  • Request a copy of your personal data File complaints with relevant authorities

  • Know what personal information is collected and how it's used

  • Request correction of inaccurate personal information

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8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

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9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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10. Children's Privacy

Our services are designed for licensed mental health professionals and are not intended for individuals under 18 years of age.

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11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify members of significant changes through email or platform notifications.

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12. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Suckerman Counseling PLLC

6523 California Ave SW, Suite 44, Seattle, WA 98136

Email: info@therapistsunchained.com

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© 2025 Suckerman Counseling PLLC - Therapists Unchained

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