Accessibility Statement
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ADA Compliance: This statement addresses current ADA requirements and best practices for web accessibility. Regular audits are recommended to ensure ongoing compliance.
Effective Date: August 25, 2025
Last Updated: August 25, 2025
1. Our Commitment to Accessibility
Therapists Unchained and Suckerman Counseling PLLC are committed to ensuring digital accessibility for mental health professionals of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
2. Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. These guidelines help make web content more accessible to people with disabilities, including:
Visual impairments (blindness, low vision, color blindness)
Hearing impairments (deafness, hard of hearing)
Motor impairments (difficulty using a mouse, slow response time)
Cognitive impairments (difficulty concentrating, learning disabilities)
3. Accessibility Features
Our platform includes the following accessibility features:
Keyboard Navigation: All interactive elements can be accessed using keyboard commands
Screen Reader Support: Compatible with popular screen reading software
Alternative Text: Images include descriptive alt text
Color Contrast: Text meets or exceeds WCAG contrast ratios
Resizable Text: Text can be resized up to 200% without loss of functionality
Clear Navigation: Consistent and intuitive navigation structure
Form Labels: All form fields include clear, descriptive labels
Error Identification: Clear error messages and correction guidance
4. Ongoing Efforts
We are continuously working to improve accessibility through:
Regular accessibility audits and testing
User feedback integration
Staff training on accessibility best practices
Technology updates to support assistive devices
Consultation with accessibility experts
5. Known Issues
We are currently working to address the following accessibility challenges:
Some third-party embedded content may not fully meet accessibility standards
Certain interactive features are being enhanced for better screen reader support
6. Feedback and Support
We welcome feedback on the accessibility of Therapists Unchained. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator:
Email: info@therapistsunchained.com
Address: 6523 California Ave SW, Seattle, WA 98136
When contacting us about accessibility issues, please include:
A description of the specific problem
The web page or feature where you encountered the issue
The assistive technology you were using (if applicable)
Your preferred method of communication for our response
7. Alternative Access
If you cannot access certain content or features, we can provide alternative formats or methods of access. Contact us to discuss options such as:
Large print materials
Audio descriptions
Alternative file formats
Telephone consultations
8. Third-Party Content
Some content on our platform may be provided by third parties. We work with vendors to ensure their content meets accessibility standards, but cannot guarantee the accessibility of all third-party materials.
9. Response Timeline
We aim to respond to accessibility feedback within 48 hours and will work to resolve issues as quickly as possible. Complex technical issues may require more time, and we will provide regular updates on our progress.
10. Legal Compliance
This accessibility statement reflects our good faith effort to comply with applicable federal and state accessibility laws, including the Americans with Disabilities Act (ADA).